Our Process
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Kenneth Young Design begins development of a web-based Content Management System (CMS) for the St. George's College alumni association.
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Our Process

We follow a process that empowers our clients and ensures a smooth development cycle.

Determine your needs.

The first step in our process is most important. We listen to you, we ask questions and offer suggestions. We help you decide what you need, but perhaps just as importantly, we'll help you avoid things you don’t need.  Sometimes, a solution may be simpler than you realize, saving you time and money.  And the best part is, we’ll do this absolutely free.  So you have nothing to lose.

Develop your solution.

After determining your needs, our team gets to work developing your solution. We develop world-class solutions using the latest technologies and techniques.  You are involved throughout the entire process. Whenever important decisions need to be made, we clearly explain the options available and what we recommend. Whenever a major deliverable is completed, we ask you for feedback.  The process never leaves your control, and never leaves our guidance. 

Test and verify.

The final stages of development involve rigorous testing, to ensure that the solution meets the standards and goals set out at the beginning of the project. Rest assured that the final product is functionally and aesthetically perfect across all of your target platforms.

Deploy smoothly.

For website projects, a sound deployment strategy maximizes the success of your investment. We provide full roll-out support, ensuring the smooth migration of your website from testing to a production environment. Once there, we review accessibility and functionality, conduct extensive client/user acceptance testing, and ensure that all appropriate maintenance protocols are in place to keep your website up and running.

Provide ongoing maintenance and support.

We provide outstanding support and maintenance for all of our website solutions. Our customer support is incredibly quick and friendly. We also perform updates promptly and at very reasonable rates. You will never find yourself stranded with an outdated website and nowhere to turn.


“Kenneth Young Design thoroughly understood all aspects of multimedia development, from design to programming to deployment. They took our raw video, audio and image files, and integrated them seamlessly into a polished multimedia package. They were very easy to talk to, and when important decisions needed to be made, they could always explain which course of action was most appropriate for the given application."
Peter Cardinali, President, Alma Records

Click here to read more testimonials, or to see some work we've done for our clients.

© 2004 Kenneth Young Design